questions that we’ve heard more than once

SUPPORT FAQs

Here are some questions we’ve answered a time-or-two that just might save you some time if you look over before contacting us.

Yes! If you’ve qualified for the EBB / Lifeline program please forward us your EBB approval email to support@taosnet.com and you’ll receive up to $50 per month toward your TaosNet internet service ($75 per month if you live on tribal land).

What is the EBB / Lifeline program? If you are struggling to pay your internet service fees you may qualify for the EBB. Learn about EBB and apply at this URL:

https://www.checklifeline.org/lifeline

Once you’ve been approved forward us your EBB approval email and we’ll start crediting your account with the EBB payments right away.

Category: Billing
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